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Use the contact form for model selection, document requests or an installed-device issue.
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Support
Product and technical support
Model specifications, document request details and information for installed devices.
Support pages
Resources
Documents, answers and technical notes
Setup information, common questions and short references for cellular and Wi-Fi products.
Before contacting support
Information to include
- Device
- Model, hardware revision and software version
- Network
- Country, mobile operator, SIM and APN where relevant
- Installation
- Power source, antennas, connected equipment and topology
- Observed issue
- LED state, logs, screenshots and steps already checked